CleaningCommercial Cleaning
Contract cleaning for offices, retail, hospitality and managed buildings, delivered to a written specification.
- Written cleaning specification
- Supervised, checked teams
- Photographic reporting
Soft Services For London Properties
Soft services are the day to day work that makes a building pleasant to walk into and comfortable to work in. Cleaning and janitorial, waste and recycling, grounds, washrooms, front of house and pest control. It is the part of facility management your staff and visitors judge you on every single morning.
- Written service specification
- Vetted, uniformed, supervised teams
- Cover for absence built in
Request A Soft Services Quote
Tell us about the property and the services you need, and we will come back with a clear price and the next steps.
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What soft services cover
The Work People Notice Every Morning
Nobody comments on a clean washroom, a tidy entrance or a bin that was emptied on time. They comment loudly when any of those things fail. Soft services are judged on consistency, not on a single good visit, which is why we specify them in writing and supervise them rather than leaving it to whoever happens to be on shift.
Cleaning and janitorial work is the largest part of what we do, and each discipline has its own page with the detail behind it. Around that sit the other soft services a working building needs: waste and recycling, grounds and external areas, washroom consumables, reception and front of house cover, and pest control.
Take one service, take several, or put the whole soft services package on a single contract with one invoice and one account manager.
Cleaning and janitorial
Nine Facility Management Services Under One Soft Services Contract
Contract cleaning, one off deep cleans and specialist work, delivered by directly employed teams working to a written specification.
Cleaning
CleaningOffice Cleaning
Daily, nightly and weekly office cleaning with washroom care, kitchen cleaning and touch point sanitising.
- Before hours or after hours
- Washrooms and kitchens included
- Consistent named cleaners
CleaningDeep Cleaning
Detailed one off cleans reaching behind, beneath and inside everything a routine clean cannot reach.
- Room by room checklist
- Appliances cleaned inside
- Ideal reset for a contract
CleaningEnd of Tenancy Cleaning
Detailed move out cleans for tenants, landlords and agents, prepared against inventory check out standards.
- Inventory standard checklist
- Oven and appliance deep clean
- Landlord and agent friendly
CleaningCarpet & Upholstery Cleaning
Hot water extraction cleaning for office carpets, domestic flooring, rugs and upholstery, with stain treatment.
- Hot water extraction
- Stain and traffic lane treatment
- Reasonable drying times
CleaningWindow Cleaning
Pure water pole and traditional window cleaning for shopfronts, offices, residential blocks and private homes.
- Pure water pole systems
- Internal and external glass
- Frames and sills included
CleaningAfter Builders Cleaning
Post construction and sparkle cleans that remove dust and residue and bring a project to handover standard.
- Builders dust removal
- Multi stage clean
- Handover ready finish
CleaningIndustrial Cleaning
Warehouse, factory and yard cleaning with machine floor scrubbing, pressure washing and high level dust removal.
- Machine floor scrubbing
- Pressure washing
- Works around your shifts
CleaningCommunal Area Cleaning
Entrance lobbies, stairwells, corridors, lifts and bin stores cleaned on schedule with photographic reporting.
- Scheduled block visits
- Bin store management
- Reports for agents and residents
Other soft services
Everything Else A Working Building Needs
Add any of these to a cleaning contract, or bundle the lot into one soft services package with a single point of contact.
Soft servicesWaste Management & Recycling
General waste, dry mixed recycling, food waste and confidential shredding collected on a schedule that matches how the building actually fills its bins.
- Scheduled and on demand collections
- Segregation and bin store management
- Duty of care documentation
Soft servicesGrounds & Landscaping
Car parks, entrances, planted areas and external hard standing kept tidy through the year, including leaf clearance and winter gritting.
- Grass, hedges and planted areas
- Litter picking and external sweeping
- Gritting and winter cover
Soft servicesWashroom & Consumables
Washroom servicing with consumables managed for you, so soap, paper and sanitary units never become somebody in the office chasing a provider.
- Consumables stocked and monitored
- Sanitary and nappy bin services
- Air care and hygiene units
Soft servicesReception & Front Of House
Trained reception and concierge cover for building entrances, greeting visitors, managing passes and keeping the front desk staffed through holidays and absence.
- Visitor management and passes
- Post, deliveries and contractors
- Holiday and absence cover
Soft servicesPest Control
Preventative pest control and reactive treatment for offices, kitchens, retail units and communal areas, with proofing recommendations rather than repeat callouts.
- Routine inspection visits
- Rapid reactive treatment
- Proofing and prevention advice
Soft servicesCatering & Vending Support
Support for staff kitchens, tea points and vending areas, kept clean, stocked and hygienic alongside the main cleaning specification.
- Kitchen and tea point cleaning
- Restocking and replenishment
- Deep clean of catering areas
How it works
Four Straightforward Steps to Getting Covered
A site visit, a written specification and a start date. No lengthy tender process.
01
Tell Us What You Need
Call, WhatsApp or send the form. We will ask about the property, the hours and what is going wrong with the current arrangement.
02
We Visit And Specify
We walk the building and write a specification that says exactly what gets done, how often, and by how many people.
03
We Plan Your Service
Rotas, access, keys, consumables and supervision are agreed before the first shift rather than after it.
04
Our Team Attends
A named, supervised team arrives on schedule, with cover arranged for holidays and absence.
FAQs
Frequently Asked Questions
The questions office managers and managing agents ask us most often about soft services.
Yes. Cleaning is the largest part of our soft services work and most clients start there. The other services can be added later without changing the contract you already have.
Our cleaning and front of house teams are directly employed, vetted and uniformed. Specialist work such as pest control is delivered by long standing partners we manage on your behalf.
Cover is built into the contract. You get a replacement from the same supervised team rather than an empty shift and an apology.
Yes. Most commercial cleaning runs before or after the working day, and washroom, waste and grounds visits are scheduled around how the building is used.
Every contract has a written specification and a named supervisor. Visits are checked against that specification, and larger sites get photographic reporting.
Ready To Talk About Your Soft Services?
Send us the details of your property and we will come back with a clear specification and a price you can compare properly.