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Hard services are the physical systems a building cannot legally or practically run without. Heating and ventilation, water and drainage, power and lighting, fire safety and the fabric of the building itself. We keep them serviced, certificated and repaired, on a planned schedule and on call when something fails.
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Message us on WhatsAppSoft services are what people notice. Hard services are what they only notice when something stops. A failed air conditioning unit on the hottest week of the year, a blocked drain in a restaurant kitchen, an emergency light that does not come on during a test, a fire alarm panel that has drifted out of its service interval. Each one is a building problem long before it is a maintenance problem.
Our hard services work is built around a planned preventative maintenance schedule. Every asset in the building is listed, given a service interval, and signed off against a record you can produce for an insurer, a landlord or an inspector. Between planned visits, reactive calls are answered on agreed response times so a fault does not sit waiting for a diary slot.
Everything is delivered by qualified engineers, working to the relevant standards and regulations, with the paperwork completed on the day rather than promised later.
Take one discipline on its own, or put the whole building under a single planned maintenance contract with one point of contact and one set of records.
Hard servicesHeating, ventilation and air conditioning serviced on a planned interval so plant runs efficiently and tenants stay comfortable through summer and winter.
Hard servicesWater services, sanitaryware, pumps and drainage kept flowing, with blockages and leaks answered on agreed response times.
Hard servicesDistribution boards, small power, lighting and emergency lighting inspected, tested and repaired by qualified electricians.
Hard servicesAlarms, detection, extinguishers and emergency routes checked on schedule, with every test logged against the building record.
Hard servicesDoors, floors, ceilings, glazing, decoration and general repairs, handled by a directly managed team rather than a chain of subcontractors.
Hard servicesA written PPM schedule covering every asset in the building, backed by a reactive callout service for the things a schedule cannot predict.
No lengthy tender process. A survey, a schedule and a start date.
We walk the site, list the plant and assets, and note what is already under warranty or contract elsewhere.
You get a written PPM schedule with service intervals, response times and a fixed price against each line.
Access, keys, permits and out-of-hours arrangements are set up before the first visit, not after it.
Planned visits run to the calendar, reactive calls are logged, and every certificate lands in one place.
Hard services carry statutory duties. Fire alarm tests, emergency lighting, fixed wire testing, water hygiene and gas safety are not optional extras, and the evidence matters as much as the work. We keep a single record for the building so you are never hunting through email for last year’s certificate.
The questions building owners and managing agents ask us most often about hard services.
Send us the details of your property and we will come back with a clear specification and a price you can compare properly.
